How to Find Your Pharmacy's PID in PharmaClik Rx

Your pharmacy's PID, sometimes called PTS ID or Pharmacy ID, is a maximum four-digit number PTS uses to identify your pharmacy. You'll need to know this number when contacting Customer Care.

Tip: When calling into Customer Care, you may be prompted by the IVR to enter your PID. Enter the PID using your phone's keypad (e.g. if the PID is P0123, key in 0-1-2-3 on your phone). This will save time by allowing the Customer Care agent to assist you quickly.

To locate the PID in PharmaClik Rx:

  1. Select More > Pharmacy.

  2. The PID is located at the top of the Pharmacy tab.

Tip: Post the PID near the phone, where it's easy to access if you need to contact Customer Care

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Learn how this topic works in Propel Rx